The Company follows a no refund policy on digital products purchased, unless our product is proven to be not as described or faulty. In such cases, Client must contact our customer support at contact@filipinaspeaksfrench.com within 14 days upon purchase and provide detailed information proving Company’s product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company’s products and website (include social media, group or pages). All refunds will be calculated according to the actual purchase price paid at the time of purchase. By purchasing Services, Client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions. Refunds are not available for customers 15 days after a purchase. Refunds are not available for accounts which have violated the terms of service; violations are determined at our sole discretion. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund.

We are not liable for any refund amount due to technical problems on your computer, including but not limited to: printer malfunction, inability to install Adobe Acrobat Reader, and/or problems due to Internet connectivity.

We encourage our customers to contact us with questions or comments about our products and services.

The website https://www.filipinaspeaksfrench.com is the property of O.N.J. SRL.

Contact details and head office: Rue de waroux, 39 4450 Juprelle, Belgium

E-mail: contact@filipinaspeaksfrench.com

Business number: 0875988687

The website is hosted at Systeme.io